New FASTag Rules Start Today: What You Need to Know

The National Payments Corporation of India (NPCI) has announced new rules for the electronic toll collection system starting August 1, 2024.

These changes are set to make the system more efficient and secure, affecting millions across India.

All You Need To Know

• October 31, 2024: FASTags issued between three to five years ago must complete updated Know Your Customer (KYC) procedures. FASTags older than five years must be replaced entirely.
• August 1, 2024: All FASTags must be linked to the vehicle’s registration number and chassis number. New vehicle owners have 90 days to update their registration number after purchase.

New Requirements for FASTag Providers

FASTag providers must:

• Verify and update their databases with accurate vehicle information.
• Upload clear photos of the vehicle’s front and side for easier identification.
• Ensure each FASTag is connected to a mobile number for better communication.

Impact on FASTag Users

These changes will impact FASTag users, especially those with older vehicles or FASTags. Not complying could lead to issues at toll plazas and possible service suspensions. Vehicle owners should act promptly to avoid any disruptions.

Steps for Vehicle Owners

• Check the issuance date of your FASTag.
• Complete the KYC update for tags between 3-5 years old by October 31.
• Replace tags older than 5 years.
• Ensure your FASTag is linked to your vehicle’s registration and chassis numbers.
• New vehicle owners should update their registration details within 90 days.

As the deadline approaches, FASTag service providers will likely contact customers for necessary updates. Vehicle owners are encouraged to comply with these new requirements to ensure uninterrupted service at toll plazas.