Does Swiggy Charge Delivery Partners For Tshirt, Bag? Viral Post Sparks Massive Backlash

A post recently took the internet by storm, sparking heated discussions about Swiggy’s policies. The Telangana Gig and Platform Workers Union on ‘X’ called out Swiggy for charging its delivery partners for their own kits, which include a bag, t-shirt, and even a raincoat. Their post read, “Dear @Swiggy why are delivery workers being charged for a bag, Raincoat and t-shirt that advertise your brand? If it’s promoting #swiggy, they shouldn’t have to pay for it”

The post included screenshots of Swiggy’s statement to their delivery executives, mandating them to carry the bag at all times. If the bag gets damaged, they must notify the company for a replacement, the cost of which would be deducted from their earnings in two installments. One screenshot revealed the prices: the bag costs Rs. 299, the full kit with two t-shirts and a bag costs Rs. 1199, and the raincoat is priced at Rs. 749.

The post quickly went viral, igniting public outrage. One commenter said, “What a shame! I thought Swiggy provides all these to their delivery partners but this is ridiculous.” Another added, “Even @zomato@zomatocare does the same. They charge for everything, even though these are branded with their logo. Zomato charges rs.1600 for uniform and bag alone in Mumbai city.”

A third user chimed in, “This is so wrong. @Swiggy, I’m going to stop using your services unless you correct it.”

Also Read: Did Swiggy Take A Dig At Zomato’s ‘Pure Veg’ Fleet? Here’s The Truth

Meanwhile, another pointed out, “During first time onboarding they are provided free of charge, however replacements are chargeable…since it could be because of rough usage or used for personal purposes, some PPL might just register for freebies and not deliver orders …we don’t know how their culture is.”

Echoing a similar sentiment, one more suggested, “Saal me ek baar free and then yearly renew free karna chahiye. Agar within year b free dete rahe toh log poore ghar waalo k liye bag manga lenge.”

Also Read: CEO Claims He Reduced Online Food Orders Due To Swiggy And Zomato’s Fee Hike

However, News18 couldn’t verify the authenticity of any such claims.