Max Hospital in Trouble Again, Heart Patient's Family Alleges 'Death by Negligence'
Max Hospital in Trouble Again, Heart Patient's Family Alleges 'Death by Negligence'
The allegation came weeks after the Court of the Financial Commissioner stayed an order of the Delhi government cancelling the hospital's licence for wrongly declaring a newborn dead.

New Delhi: The family of a 58-year-old man, who was taken to Max Hospital in Shalimar Bagh on Christmas Day for treatment of a heart condition, has alleged that he died due to the hospital's negligence, a charge the upscale facility has denied.

The allegation came weeks after the Court of the Financial Commissioner stayed an order of the Delhi government cancelling the hospital's licence for wrongly declaring a newborn dead.

Sarika, 35, daughter of the deceased, Kamlesh Chander, today said, "We are devastated by the incident. Tomorrow, we will try to reach out to Health Minister J P Nadda and the chief medical officer of Delhi. We want justice."

"My father was on his feet when he visited the hospital on December 25. He was sweating, so they took him to the emergency ward and an ECG test was conducted. The test revealed that he had a blockage in his arteries," she said.

Sarika said an angiography was performed on her father and the doctors told the family that Chander would need a bypass surgery.

"While we discussed the matter, they came and informed us that stents have been put in his body. They did that without even asking us. More so, my father was admitted under the supervision of a doctor who was on leave. This is fraud and negligence," she alleged.

"A few hours later, my father died... We demand justice."

The family said the hospital allegedly billed them Rs three lakh.

"We have submitted all relevant details and registered a complaint with the police," Sarika said.

A police official said inquest proceedings under Section 174 of the CrPC was initiated based on the complaint.

"A medical board was constituted to carry out the autopsy. On the basis of the autopsy, further action will be taken," the official said.

Sources at Safdarjung Hospital said the autopsy of the deceased man "has been carried out", but did not give details.

Max Healthcare in a statement late tonight said, "The family was informed that Dr Navin Bhamri was on leave. The patient had reported with an emergency condition and was attended to without any delay."

"The family was fully informed about the diagnosis, the patient's condition and the treatment plan at various stages which was signed by the family. Only one stent was used in the angioplasty procedure," the hospital group claimed.

The Max Healthcare authorities in a statement on Wednesday, after the family levelled the allegations, said, "The patient was brought to the emergency (ward) in the afternoon of December 25, with complaints of chest pain and breathlessness. Initial ECG confirmed acute STEMI."

ST-Elevation Myocardial Infarction (STEMI) is a type of heart attack during which one of the heart's major arteries is blocked.

"Further investigation revealed Triple Vessel Disease blockage in three major arteries. The patient was 58 years old and had a history of diabetes, hypertension and smoking. Despite due efforts by the medical team, the patient could not be saved," it had claimed.

Sarika, however, countered the hospital's claim, saying, "My father was a vegetarian, non-smoker and non-alcoholic."

The Max Healthcare authorities said, "We are really disturbed by the false allegation that the body was held pending payment. It is a part of our ethics charter to peacefully hand over the body under all circumstances."

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