The Telecom operators conducted limited trials of call ID presentation in Mumbai and Haryana, which were reportedly successful. Now this facility called ‘Calling Name Presentation’ (CNAP) will reportedly be implemented by Telecom operators nationwide soon in the coming months. In this, the caller’s name will be displayed based on the information filled in by the users in the KYC form while buying a SIM card. This move came after constant pressure from the Telecom Regulatory Authority of India (TRAI) and the Department of Telecom (DoT) in a bid to curb fake and spam calls in the country. The CNAP service will be similar to Truecaller. Telecom companies first reportedly tested it in limited cities of Mumbai and Haryana to understand the working and feasibility of this feature. The results of the testing were shared with the Department of Telecommunications, so that a practical decision could be taken about the proposed service. As per the Hindi Business, the telecom operators are given a deadline of July 15 to start the CNAP service.
The name of the person who filled in the form at the time of purchasing the SIM card will be visible when a call is made. In case of business calls, the name of the company will be displayed. Telecom companies also believe that this step will help in preventing cybercrime in the country. Apart from this, it will also help in preventing spam calls. Spam calls have become a big problem in the country. According to a survey by LocalCircles Study, 60 percent of people receive 3 spam calls in a day. Moreover, 90 percent of respondents admitted that they get spam calls despite being registered on the DND ( Do Not Disturb) list under the National Do Not Call Registry. Most of these calls are related to financial services and real estate as 54 percent were received from the former, while 22 percent were from the latter.
Till now, mobile users required the help of apps like Truecaller to receive the caller’s information. It posed a risk of mobile users’ data leak through third-party apps, as it asked for several permissions after installing it. It includes information like contacts, messages and photos saved on your mobile. In such a situation, after this decision of TRAI, you won’t need to install third-party apps.
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