New Delhi: IBM India commenced new operations in Cochin on Thursday, expanding its reach to 41 cities in India.
This would enable IBM to cater specially to the unique requirements of the various Small and Medium Business (SMB) clients spread in the non-metros in the country.
"Mid-market companies have distinct needs that are often ignored by most service providers. IBM's Technologies and Solutions for Indian Small and Mid-market businesses provide a competitive edge in this era of globalisation" said Vice President - Small and Medium Business, IBM India Lingraju Sawkar.
"Understanding these needs, we want to expand our reach to be closer to our clients, enabling us to serve them better. Our new operation in Cochin is a step in that direction," Sawkar added.
IBM, with its portfolio of products (in hardware and software), services and open standards compatibility and Independent Software Vendor (ISV) and partner solutions has the capability to address the growing business issues among SMBs.
IBM's portfolio of clients in Kerala includes government of Kerala, JRG Securities, IIM Calicut, Dhanalaksmi Bank, Catholic Syrian Bank, Malabar Institution of Medical Sciences among others.
IBM hopes to create further value for its customers with this new operation and resources who would work closely in the market.
IBM has invested in the development of products and services specifically priced and designed for the SMB marketplace under the brand name 'IBM Express Portfolio'.
IBM's Express portfolio is comprised of hardware, software, services, solutions and financing and is designed to meet specific criteria for SMBs.
With over 3,000 SMB customers in India, IBM's operations in Cochin will target various clients in government, Banking, Healthcare, Retail, Hospitality, Travel and Transportation.
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