'SOS Wasn't Working': Man Shares Wife's Ride With Uber Driver Who 'Harassed' to Pay More

A man recently shared a troubling incident involving his wife and an Uber driver, accusing the driver of trying to overcharge her. Gajender Yadav, as he goes by the name on ‘X’, criticised Uber for not responding to his wife’s two ‘SOS’ calls during the incident.

Yadav began by warning others, “If you are in Delhi….don’t take ride with KARAN,” sharing the car’s number and a screenshot of his Uber app details. He criticised Uber’s “nonsense behaviour”, stating, “After driving for 1 km….cab driver started asking for Rs 200 extra. My wife even pressed SOS button for help from Uber 2 fix this matter. It’s been 2 days and not a single person from Uber care to know exactly why SOS was pressed. No follow up. That’s the condition of UBER INDIA.”

In response, Uber asked for confirmation of the cash paid to the driver, saying, “Hi, kindly confirm the amount of cash paid to the driver. We will follow up.” Frustrated, Yadav emphasised that it was not about the money but passenger safety. “It’s not about F******** money. It’s about SAFETY OF PASSENGER. Bunch of idiots sitting in customer service,” he lambasted.

Also Read: Jaipur Woman Accuses Uber Driver of Attempted Phone Snatching, Alleged Harassment in Viral Video

In a subsequent post, he mentioned Uber was “refunding the money” but questioned why understanding the safety concerns was so challenging. He queried, “Why it is so difficult 2 understand the problem is safety of passenger. Why the hell SOS button was not working. What action have to taken on Uber driver. how can your driver ask a lady passenger to step out of the cab in middle of the ongoing ride???” He even shared a chat screenshot with an Uber support executive who “reviewed the trip” and “adjusted the trip fare to Rs. 0.”

Soon, the post spread like wildfire, drawing comments left and right. Meanwhile, Yadav kept the updates coming, detailing Uber’s tight-lipped stance.

Also Read: Mumbai Man, Daughter Escape ‘Death’ After Uber Rams into Truck, Viral Post Gives Horrifying Details

His latest update stated, “@Uber@Uber_India @UberIN_Support wakes up after this thread went Viral.” He mentioned Uber had terminated the driver’s account and shared information about the SOS feature, alleging it was managed by a third-party system.

Despite the ordeal, Yadav expressed gratitude to everyone who supported and made his thread go viral, bringing attention to Uber’s response.