New Delhi: Online booking for Delhi Development Authority-run community halls is set to get easier and faster as the urban development body has decreased the time limit for making payment from 45 minutes to 15 minutes.
"For making the procedure faster and easier, the time for making payment has been decreased to 15 minutes," a DDA official said.
Applicants earlier had to fill in their details, upload scanned copies of required documents and were required to make the payment within 45 minutes through the payment gateway.
Also, bookings were to be confirmed/approved online by the Superintending Engineer concerned of the zone but no time limit was fixed, DDA said.
"Now for public convenience and to bring in transparency and efficiency, it has been decided that the Superintending Engineer concerned of the zone will approve the booking within three working days, failing which it shall be deemed to have been approved at the full personal liability of the Superintending Engineer concerned," the official said.
DDA had in 2012 started an online booking facility for 383 open spaces and 44 community halls for organising religious, spiritual and commercial functions as well as for circus and marriage activities.
Seeking to improve amenities, DDA had in November 2015 also launched a mobile app which allows people to give feedback about the quality of services being offered at its community halls.
"Rating in this community hall application is in the form of stars and below three stars will be rated as 'not satisfactory'. This will facilitate effective monitoring of maintenance and functioning. The payments to maintenance contractors shall be based on feedback from users," an official said.
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